Terms and Conditions

Our Terms & Conditions are standard in the heli skiing industry.  Due to the costs involved with heli skiing and heli snowboarding we have strict payment and refund policies. We also require guests to purchase travel insurance as our terms and conditions are absolute. Please familiarize yourself with our cancellation and refund policies prior to booking a program with us. 


CANCELLATIONS

All ski and snowboarding packages start and finish on the specified dates and have been offered as a complete package.  There are no refunds, partial or full for any of the following reasons.

  • Late arrival or early departure for any reason
  • Sickness or injury
  • Lack of skier ability or fitness

Deposits are non-refundable. If you need to cancel your trip after having paid the deposit or balance the following options are available:

  • Your ski package is transferable to another person*
  • If AHS is able to find a replacement for your space then your package payment can be deferred to a ski package in the next season.

*If you find a person to take your spot we will credit any payments you have already made to the balance owed on the seat. It is between yourself and the person replacing you to sort out payments/reimbursements between one another.  

Cancellations must be made by email.  If cancellation is received 95 days or less, prior to start of confirmed package then entire trip price is owed and non refundable. Arctic Heli Skiing reserves the right to cancel any heli skiing package at anytime. Should this occur a full refund of payments, including deposit, less 3% administration fee will be given.


REFUNDS

No refunds are given in whole or in part for unused days within the package due to late arrival or early departure. If you decide to come in early from skiing or snowboarding during your program or to not ski at all no refund will be given should the guaranteed flight time not be reached.

There are occasions where we are not able to ski due to weather, a mechanical breakdown, conditions, or an unforeseen emergency.  Should the entire group not reach the guaranteed flight time the unused time is averaged over the group and refunded at 260,000 ISK per hour of unused time.  Should guests on our Ultimate Package not fly for a day the refund policy is 260,000 ISK per day divided amongst the group.


DEPOSITS, REGISTRATION & PAYMENT

Each guest should familiarize themselves with the booking process on this website. This will ensure that you pick the best package for your needs and that you a have a full understanding of what a heli ski trip/ski package entails.

Please contact us by email to reserve a space on one of our ski packages. A non-refundable deposit and a completed registration form are required within 1 week of the reservation date to confirm your reservation.

The deposit is 35% of your total package price. The exact amount will be calculated and sent back to the guest in the reply to his initial booking request.

To secure your space, final payment is required 95 days prior to commencement of your package. If booking less than 95 days prior to start of ski package full payment is due to confirm and secure the space.


LIABILITY

Each guest will be required to sign a RELEASE FROM LIABILITY, WAIVER OF CLAIMS ASSUMPTION OF RISKS AND INDEMNITY AGREEMENT.  By signing this agreement/waiver you are giving up certain legal rights. This agreement/ waiver must be signed and witnessed at our lodge before the guest is allowed to ski. This is part of our helicopter and avalanche safety briefing upon your arrival. Refusal to sign this waiver will result in cancellation of that guests ski package with no refund of any sort.


INSURANCE

Because of the costs involved in heli skiing we require that each guest purchase trip or holiday cancellation insurance in addition to medical, personal and travel insurance. This insurance should cover emergency helicopter evacuation. Arctic Heli Skiing has partnered up with Global Rescue and World Nomads in offering heli skiing specific insurances to our guests. Please visit our Insurance page for further information.


Download a complete copy of our TERMS AND CONDITIONS